Questions?

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

How Klik works

How does Klik work?

Shoot now, see later. Press the shutter, hear the klik, keep shooting. When you're ready, plug in via USB-C to see what you captured. No screen means no distractions.

What's the image quality like?

Klik is made to be retro, just like old school digital cameras. Real moments, not pixel-perfect shots. Think spontaneous and authentic rather than studio shots.

Do I need to develop the photos?

No! No need to develop anything. Just plug into your phone or computer via USB-C and have instant results.

Does it have a flash?

Yes. Turn on the flash for low light situations. Perfect for midnight moments and dark corners.

How many photos can it hold?

Klik holds up to 500 photos per run. Empty it out when you transfer them to your phone or computer and you're good to go for another 500 kliks.

What's included in the box?

Your Klik camera, USB cable for transfer, quick start guide, wrist strap & SD-card. Everything you need to start taking kliks.

How long does the battery last?

Shoot all day, charge overnight. Battery designed for extended adventures without the anxiety.

Is it durable enough for adventures?

Built for real life. Pocketable and solid enough for parties, trips, and trails.

Can I see my photos immediately?

No, and that's the point. No preview, no delete, no second-guessing. The surprise comes later when you rediscover what you captured.

Can I delete photos I don't want?

Not until you transfer them. Part of the magic—every klik counts, every moment matters.

Storage & Transfer

How many photos can it hold?

Klik holds up to 500 photos per run. Empty it out when you transfer them to your phone or computer and you're good to go for another 500 kliks.

How do I get my photos?

Connect via USB-C to any computer or phone. Your unseen shots appear in a simple gallery in your files section. No apps, no accounts, just your memories.

What devices can I transfer to?

Any computer, phone, or tablet that has USB-C connection. Works with all major operating systems.

Do I need special software?

No. Plug in and your photos appear like any camera. Simple file transfer, no proprietary software required.

Can I share photos directly from Klik?

Transfer first, then share however you want. Klik captures > you choose what the world sees later. Make sure you @tag us when you post, so we can set you up with a pleasant surprise :)

What if my camera gets full?

Transfer your roll to free up space, then start shooting again. Think of it as developing your digital film. Every run you can load the camera up with up to 500 kliks.

What's the SD card for?

Storage. Your kliks save to the SD card first, so you can transfer them to your device after.

Technical Specs

What's included in the box?

Your Klik camera, USB cable for transfer, quick start guide, wrist strap & SD-card. Everything you need to start taking kliks.

How long does the battery last?

Shoot all day, charge overnight. Battery designed for extended adventures without the anxiety.

When turning on / off regularly to save battery life, it can run for full trips without charging.

How do I charge it?

Standard USB-C charging. Same cable transfers your photos and powers your camera.

Is it durable enough for adventures?

Built for real life. Pocketable and solid enough for parties, trips, and trails.

Does it work in all weather?

Built for real conditions. Keep it pocketed in extreme weather, ready for when moments happen.

*Klik cameras are not waterproof.

What cable do I need?

USB-C cable included. Any standard USB-C cable works for charging and transfer.

Troubleshooting

My camera won't turn on

Check battery level—charge via USB-C if needed. Hold power button for 3 seconds. Still stuck? Contact support.

Photos won't transfer

Try a different USB-C cable or port. Ensure your device recognizes the connection. Restart both devices if needed.

Still not working? Contact support.

I lost my USB cable

Any standard USB-C cable works. Or contact support for a replacement if needed.

My camera shows an error message

Note the exact message and contact support. Include photos of the display if possible.

Ordering

Can I cancel my order?

Contact support as soon as possible. If the order has not been processed yet, we will cancel it for you. After shipping, standard return policy applies.

Can I pre-order if out of stock?

Join the waitlist on the product page. We'll notify you when your Klik is ready to ship.

Can I change my shipping address?

Contact support immediately if your order hasn't shipped yet. Once shipped, contact your local carrier directly.

What payment methods do you accept?

All major credit cards, PayPal, and digital wallets. Payment options shown at checkout.

Shipping & Returns

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Orders are typically processed and shipped within 1 business day from purchase. Standard shipping takes 3-9 business days depending on your location. As a globally distributed brand, we ship across continents with trusted logistics partners.

How long does processing take?

Orders are typically processed and shipped within 1 business day, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary.

What are the delivery times?

Standard shipping typically takes 3-9 business days, depending on your location and shipping method selected. Express shipping options available at checkout.

Do you ship internationally?

Yes. As a globally distributed brand, we ship across continents. Delivery times may vary slightly depending on region, customs, or local carrier networks.

What are the shipping costs?

Shipping rates are calculated at checkout. We offer free shipping from 100$.

Can I track my order?

Yes. As soon as your order ships, you'll receive a tracking link via email to follow its journey.

My order says delivered but I don't have it

Check with neighbors and building management first. Contact support@klikcamera.com with your tracking number if still missing.

What if my package is damaged?

Contact support immediately with photos of the damage. We'll send a replacement right away.

I want to return my camera

30-day return window from delivery. Camera must be in original condition. Contact support to start the process.

What's your return policy?

30 days from delivery. Item must be in original condition with all included accessories. Return shipping costs apply unless item is defective.

Who pays for return shipping?

Customer pays return shipping unless the item arrived defective or damaged.

Gifting

Is Klik good for kids?

Perfect screen-free gift. Simple enough for young hands, meaningful enough for first adventures. Recommended for ages 8+.

Perfect for summer camp, birthday parties or just to go out and have fun with.

Is Klik appropriate for teenagers?

Perfect for teens who want to capture real moments without the pressure of perfect posts. Great for camp, trips, and nights out.

Can I order multiple Kliks for a group?

Yes. Perfect for summer camps, family reunions, or friend groups. Contact support for orders of 10+ cameras to get an additional discount.

What occasions is Klik perfect for?

Birthdays, graduations, summer camp send-offs, first big trips, holidays, or any time you want to give the gift of presence.

How do I surprise someone with Klik?

Order to your address, then present it in person. There is nothing better than a gift given in person!

Get in touch

Have questions about your order, or a general enquiry?

Ready to shoot your first Kliks?